> ## Documentation Index
> Fetch the complete documentation index at: https://hebno.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Hebno is a B2B AI control platform for growing teams (30-250 people). Use British English (organisation, not organization).
> Describe only what Hebno supports today. If unsure, say so.
> Spend limits use the organisation display currency in the app.
> Start with /index and /getting-started/quickstart for Hebno orientation.

# Roles and permissions

> Owner, admin, and member roles and what each can do in chat and admin.

Hebno uses three organisation roles.

## Roles

| Role       | Typical holder            | Summary                                                |
| ---------- | ------------------------- | ------------------------------------------------------ |
| **Owner**  | Founder or account holder | Full admin access; cannot be suspended by others       |
| **Admin**  | Ops lead, IT-light owner  | Full admin access except owner-only billing edge cases |
| **Member** | Individual contributor    | Chat, personal settings, usage view only               |

## Member capabilities

Members with a completed onboarding state can:

* Start and continue chats
* Pick models allowed for their team context
* Attach files to messages
* Tag conversations with team and project at creation
* Browse, rename, and delete their conversation history
* Open personal **Settings**: name, theme, default model, custom instructions, memory (if allowed)
* View **Usage** against limits assigned to them

Members see an **Admin** link in the sidebar but are redirected to chat if they open admin pages without an admin role.

## Admin and owner capabilities

Users with **owner** or **admin** role can access **Admin**:

| Area         | Actions                                            |
| ------------ | -------------------------------------------------- |
| **Overview** | Date-range spend, KPIs, charts, top spenders       |
| **Members**  | Invite, suspend, reactivate (not self, not owner)  |
| **Teams**    | Create teams, assign members                       |
| **Models**   | Enable org models, set team whitelists             |
| **Limits**   | Create and edit hard/soft limits by scope          |
| **Billing**  | View plan, seats, subscription status              |
| **Settings** | Currency, chat memory policy, organisation context |

## Suspension

Admins can **suspend** members. Suspended members cannot use Hebno until reactivated. Owners cannot be suspended. Admins cannot suspend themselves.

## Invitations

Invites specify email, team, and role. Pending invites appear on the members page until accepted or expired.

## Audit events

Admin changes (members, limits, models, settings) are recorded server-side. See [Audit trail](/docs/compliance/audit-trail) for how to review activity in Hebno.

## Next steps

* [Manage members](/docs/guides/manage-members)
* [Organisation settings](/docs/guides/organisation-settings)