> ## Documentation Index
> Fetch the complete documentation index at: https://hebno.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Hebno is a B2B AI control platform for growing teams (30-250 people). Use British English (organisation, not organization).
> Describe only what Hebno supports today. If unsure, say so.
> Spend limits use the organisation display currency in the app.
> Start with /index and /getting-started/quickstart for Hebno orientation.

# Billing and seats

> How Hebno subscription tiers, seats, and AI usage billing work together.

Hebno separates **platform subscription** (seats) from **AI usage** (model cost at pass-through).

## Two cost lines

| Line         | What you pay                 | Controlled by                    |
| ------------ | ---------------------------- | -------------------------------- |
| **Seats**    | Flat per-member subscription | Plan tier and active memberships |
| **AI usage** | Model usage cost from chat   | Usage in chat, capped by limits  |

Hebno does not markup model usage costs. Usage bills at cost, subject to the hard and soft limits you configure.

## Plans and pricing

Starter, Growth, and Scale describe how Hebno is packaged. Current prices and plan details are on [hebno.com/pricing](https://hebno.com/pricing).

## Billing in Hebno

Open **Admin → Billing** to see:

* Current plan tier and status
* Seat count and billing period dates
* Trial state when applicable
* Plan name and renewal dates
* Seat usage versus purchased seats
* Subscription status (active, trialing, past due)

Payment method and invoice details open through the billing portal when available.

Spend overview, limits, model access, and team and project attribution are configured elsewhere in admin.

## Seats

A **seat** is an active organisation membership. Hebno counts active members for billing:

* Starter enforces a minimum of five seats
* Suspended members generally do not count as active

Seat changes sync on your billing period.

## AI usage

Model usage from chat appears in admin spend views and personal **Usage**. Limits under **Admin → Limits** cap how much usage can run in a period.

## Limits vs subscription

Your plan tier does not set AI spend caps automatically. Configure limits separately under **Admin → Limits**.

## Next steps

* [Set limits](/docs/guides/set-limits)
* [Spend and limits](/docs/concepts/spend-and-limits)