> ## Documentation Index
> Fetch the complete documentation index at: https://hebno.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Hebno is an AI work platform for client research and delivery: chat, research runs with sources, deliverables (Word, PowerPoint, Excel, email), projects, a shared library, agents, Office add-ins, and integrations with Microsoft 365, Google Workspace, CRM, project delivery, ERP and finance systems.
> Use British English (organisation, not organization).
> Every feature and integration described in these docs is available. Describe it as documented.
> Hebno never writes to a connected system without a member confirming a card. Finance and ERP writes are drafts only.
> Do not discuss commercial terms. Direct commercial questions to support@hebno.com.
> Start with /index and /get-started/quickstart.

# NetDocuments

> Search NetDocuments cabinets, workspaces and documents with your own access in Hebno, and save deliverables as new documents or versions after you confirm.

The NetDocuments integration makes your firm's document repository available in client work. Ask which documents in the Contoso Retail workspace cover the pricing terms, compare two versions of a proposal, or file a finished memo to the right client and matter. Hebno reads with your own NetDocuments access rights, including ethical walls, and saves a document only after you confirm.

## At a glance

| | |
| - | - |
| **Connection** | Personal connection. Each member connects their own NetDocuments account. |
| **Default access** | Read and write. |
| **Attach** | Documents and specific versions from cabinets, workspaces and folders you can open. Picking a workspace or folder attaches a reference, not its contents. |
| **Search** | Hebno searches NetDocuments by document name, profile attributes and full text when a request mentions a client, matter, document or author |
| **Link** | A project links to one or more NetDocuments workspaces |
| **Write** | Save a deliverable as a new document, or as a new version of an existing document. Every write needs a person to confirm. |

## Before you start

You need:

* A NetDocuments user with access to the cabinets and workspaces you want to use.
* An allowed integration. An owner or admin sets **NetDocuments** to **Allow** under **Admin → Connectors → Catalogue** and chooses your NetDocuments service region: US (`vault.netvoyage.com`), EU (`eu.netdocuments.com`), Germany (`de.netdocuments.com`) or Australia (`au.netdocuments.com`).
* Approval from your repository administrator if your repository restricts which applications can use the NetDocuments REST API.

Hebno connects with OAuth 2.0 to the NetDocuments REST API and requests these scopes:

| Scope | Why Hebno needs it |
| - | - |
| `read` | Search and read documents, versions, profiles, cabinets, workspaces and folders you can open |
| `edit` | Upload a new version of a document you confirmed |
| `organize` | Create a new document in a workspace or folder you chose and file it there |
| `lookup` | Read profile attribute lookup tables, such as client and matter names, to fill the card |

Hebno does not request `full` or `admin`. It cannot change access lists, delete documents or manage the repository. Ethical walls and access lists that your administrators set in NetDocuments apply to every request.

## Connect NetDocuments

**1. Check the integration is allowed**

An owner or admin controls this under **Admin → Connectors → Catalogue**. If **NetDocuments** shows **Blocked**, ask an admin to set it to **Allow**.

**2. Start the connection**

Open **Settings → Connections**, find **NetDocuments** under **Files** and select **Connect**. You can also select **Connect** on the prompt that appears in chat the first time you use NetDocuments.

**3. Approve access**

Sign in to NetDocuments with your firm credentials, choose the repository if you belong to more than one, and select **Allow**. Hebno returns you to the app with a **NetDocuments connected** message.

The row shows **Connected** with your NetDocuments user and repository. Select **Reconnect** to switch repositories or **Disconnect** to remove the connection. Admins can revoke any member's connection from **Admin → Connectors → Connections**.

## What Hebno reads

The cabinets and workspaces your organisation selects are stored in the [knowledge index](https://hebno.com/docs/get-started/how-hebno-works.md) and searched by meaning. NetDocuments access rights and ethical walls are checked at search and again at read. Attaching a specific document reads it as it is now, with your account. Only the excerpts a reply used are stored with the conversation as its sources.

| NetDocuments object | What Hebno uses | Typical questions |
| - | - | - |
| **Cabinet** | Name and the workspaces and folders you can open in it | "Which cabinet contains the Contoso documents?" |
| **Workspace** | Name, client and matter attributes, folders, filters | "What is in the Contoso Retail pricing review workspace?" |
| **Folder** | Name, parent, documents | "List the documents in the Deliverables folder." |
| **Document** | Document ID, name, extension, author, last modified by, modified date, profile attributes, and the text of Word, PowerPoint, Excel, PDF, email and text files | "Which documents for this matter mention the price-match clause?" |
| **Version** | Version number, description, official version, modified by and date | "What changed between version 2 and the official version of the proposal?" |
| **Profile attribute** | Client, matter, document type and other attributes your repository defines | "Show me the client memos filed under the Contoso pricing review matter." |

Documents larger than 25 MB, images and audio appear in lists with their profile but cannot be read as text, so you are prompted to open them in NetDocuments.

> [!WARNING]
>
> Excerpts a reply uses become part of the conversation. Anyone you share the conversation with can read them, even if their NetDocuments access or an ethical wall would stop them opening the document.

## What Hebno writes

Every write appears first as a confirmation card. You can change any field before you select **Confirm**.

| Action | NetDocuments object | Fields on the card |
| - | - | - |
| **Save as a new document** | Document in a workspace or folder | Cabinet, workspace, folder, name, client, matter, document type, format (Word, PowerPoint, Excel, PDF or Markdown) |
| **Save as a new version** | Version of an existing document | Document ID, version description, format |

![Confirmation card for NetDocuments with editable fields](https://mintcdn.com/hebno/JIjAXWoGoB3PLSSb/images/card-netdocuments.png?fit=max\&auto=format\&n=JIjAXWoGoB3PLSSb\&q=85\&s=d585d0a4f8f4c8055f4daff83b67a927)

A NetDocuments change pending confirmation. Nothing is written until you confirm.

New documents take the default access list of the workspace or folder they are saved to, and NetDocuments records you as the author. A new version is not marked as the official version unless you tick **Make official** on the card. Hebno never deletes documents or versions, changes access lists, checks documents out or moves documents between cabinets.

```mermaid theme={"system"}
sequenceDiagram
  participant You
  participant Hebno
  participant NetDocuments
  You->>Hebno: Save the findings memo to the Contoso pricing review workspace
  Hebno->>NetDocuments: Find the workspace and its client and matter attributes
  NetDocuments-->>Hebno: Workspace Contoso Retail, matter 2026-014
  Hebno-->>You: Confirmation card with workspace, folder, name, document type
  You->>Hebno: Confirm
  Hebno->>NetDocuments: Create the document as you
  NetDocuments-->>Hebno: Document 4812-3356-9902 v.1 created
  Hebno-->>You: Done, with a link to the document
```

## Link a project to a workspace

Linking marks which NetDocuments workspaces belong to an engagement, so you can ask about "the matter documents" without naming the workspace.

1. Open the project and select **Brain**.
2. Under **Linked sources**, select **Link source**, then **NetDocuments**.
3. Search by workspace name, client or matter, and select **Link**.

In chats tagged to the project, Hebno searches the linked workspaces first, and save cards default to them with the client and matter filled in. Each person still opens documents with their own NetDocuments access. See [Linked records](https://hebno.com/docs/projects/linked-records.md) and [Save and export](https://hebno.com/docs/deliverables/save-and-export.md).

## Use NetDocuments in chat

* **Attach**: open the **+** menu, choose **Sources → NetDocuments**, and pick a document or a version. Or type `/` and choose **NetDocuments**.

* **Ask**: name the client, matter, document ID or author in your request. For example:

  > Search the Contoso Retail workspace for anything on promotional pricing and list each document with its ID.

  > Compare version 2 of the Contoso proposal with the official version and summarise the changes to scope.

  > Save the steering committee pack to the Deliverables folder of the Contoso workspace as a new version of the draft.

* **Research runs** show a **Searching NetDocuments** step, with a chip for each document and version Hebno read.

* **Agents** can read linked workspaces on a schedule. A save an agent proposes appears in [agent approvals](https://hebno.com/docs/automate/agent-approvals.md) for review.

## Troubleshooting

| Symptom | Fix |
| - | - |
| Sign-in fails or shows the wrong repository | The service region on the card does not match your account. Ask an admin to check it, then select **Reconnect**. |
| A workspace or document you expect is missing | Your access list or an ethical wall excludes you. Hebno shows only what NetDocuments lets you open. |
| **Save as a new version** fails because the document is checked out | Another person has the document checked out. Ask them to check it in, or save as a new document. |
| A save fails with a required attribute message | Your repository requires a profile attribute, such as document type, that the card left blank. Fill it in and confirm again. |
| A document is listed but Hebno cannot read it | It is larger than 25 MB, or it is an image, audio or another type that cannot be read as text. Open it in NetDocuments. |
| **Reconnect NetDocuments** appears | Your session expired or your administrator revoked the app. Select **Reconnect** under **Settings → Connections**. |

## Related

* [How integrations work](https://hebno.com/docs/integrations/index.md)
* [Permissions and access](https://hebno.com/docs/integrations/permissions-and-access.md)
* [iManage Work](https://hebno.com/docs/integrations/imanage-work.md)
* [Linked records](https://hebno.com/docs/projects/linked-records.md)
* [Save and export](https://hebno.com/docs/deliverables/save-and-export.md)


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