> ## Documentation Index > Fetch the complete documentation index at: https://hebno.com/docs/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > Hebno is an AI work platform for client research and delivery: chat, research runs with sources, deliverables (Word, PowerPoint, Excel, email), projects, a shared library, agents, Office add-ins, and integrations with Microsoft 365, Google Workspace, CRM, project delivery, ERP and finance systems. > Use British English (organisation, not organization). > Every feature and integration described in these docs is available. Describe it as documented. > Hebno never writes to a connected system without a member confirming a card. Finance and ERP writes are drafts only. > Do not discuss commercial terms. Direct commercial questions to support@hebno.com. > Start with /index and /get-started/quickstart. # Trello > Read Trello boards, lists, cards, checklists and comments in Hebno, and create cards, move them between lists and comment after you confirm. The Trello integration makes board status available in your client work. Ask which cards are still in **Doing** on an engagement board, what is left on a card's checklist, or what the team commented since Monday, and Hebno answers from Trello with each card cited. When a request implies a change, such as adding a card or moving one to **Done**, Hebno shows a confirmation card and writes to Trello only after you confirm. ## At a glance | | | | - | - | | **Connection** | Personal connection. Each member connects their own Trello account. | | **Default access** | Read and write | | **Attach** | Boards, lists, cards | | **Search** | Hebno searches Trello when a request mentions a board, list, card, label, member, due date, checklist or comment | | **Link** | A project links to one or more Trello boards | | **Write** | Create a card, move a card, add a comment. Every write needs a person to confirm. | ## Before you start You need: * A Trello account that is a member of the boards you want to use. * An allowed integration. An owner or admin sets **Trello** to **Allow** under **Admin → Connectors → Catalogue**. * Approval from your Trello Enterprise admin if they restrict which apps members can authorise. Hebno requests these Trello token scopes: | Scope | Why Hebno needs it | | - | - | | `read` | Read your Workspaces, boards, lists, cards, checklists, labels, custom fields and comments | | `write` | Create cards, move cards between lists and add comments after you confirm | | `account` | Read your member profile so writes and mentions show the right person | The token is issued with no expiry date. You can revoke it from Trello at any time under **Settings → Applications**, or with **Disconnect** in Hebno. ## Connect Trello **1. Start the connection** Open **Settings → Connections**, find **Trello** and select **Connect**. You can also select **Connect** from the prompt in a chat. **2. Sign in to Trello** Sign in with your Atlassian account, check the access Hebno requests, and select **Allow**. **3. Return to Hebno** The card shows **Connected** with your Trello username. Hebno reads and writes with your own permissions, so you see only the boards you are a member of, plus Workspace-visible and public boards you can open in Trello. Tokens are encrypted at rest. Select **Disconnect** at any time, or ask an admin to revoke the connection under **Admin → Connectors → Connections**. ## What Hebno reads | Trello object | Fields Hebno uses | Typical questions | | - | - | - | | **Workspace** | Name, boards | "Which boards do we have for Contoso?" | | **Board** | Name, Workspace, lists, labels, members, custom fields, closed flag | "What is on the Contoso pricing review board?" | | **List** | Name, position, cards | "What is still in Doing?" | | **Card** | Name, description, list, members, labels, start and due dates, due complete flag, custom field values, attachments by name | "Which Contoso cards are past their due date?" | | **Checklist** | Name, check items, item state, item due date and member | "What is left on the interview prep checklist?" | | **Comment** | Author, date, text (comment actions on a card) | "What did Sarah say on the data request card?" | Reads are live. Hebno queries Trello when a request needs it. Only what a reply used is stored with the conversation as its sources. > [!WARNING] > > Excerpts a reply uses become part of the conversation. Anyone you share the conversation with can read them, including card descriptions and comments from Trello. ## What Hebno writes Every write appears first as a confirmation card. You can change any field before you select **Confirm**. | Action | Trello object | Fields on the card | | - | - | - | | **Create a card** | Card | Board, list, name, description, members, labels, start and due dates, position | | **Move a card** | Card | Card, destination board, destination list, position | | **Add a comment** | Comment | Card, comment text | ![Confirmation card for Trello with editable fields](https://mintcdn.com/hebno/koIaIv04-XHUqeC-/images/card-trello.png?fit=max\&auto=format\&n=koIaIv04-XHUqeC-\&q=85\&s=3cb5a83924e38335e623ec4d94568d5e) A Trello change pending confirmation. Nothing is written until you confirm. Hebno never archives or deletes cards, lists or boards, changes board membership or visibility, edits Power-Ups or Butler automations, or changes Workspace settings. ```mermaid theme={"system"} sequenceDiagram participant You participant Hebno participant Trello You->>Hebno: Move the store data request card to Done Hebno->>Trello: Find the Contoso pricing review board and the card Trello-->>Hebno: Card Store data request, list Waiting on client Hebno-->>You: Confirmation card with card, destination list, position You->>Hebno: Confirm Hebno->>Trello: Move the card as you Trello-->>Hebno: Card updated Hebno-->>You: Done, with a link to the card ``` Writes are made as your Trello member, so the card's activity shows you as the person who made the change. ## Link a project to a Trello board Linking marks which Trello boards belong to an engagement, so you can ask "what is still in progress?" without naming the board. 1. Open the project and select **Brain**. 2. Under **Linked records**, select **Link record**, then **Trello**. 3. Search by board name and select it. Repeat for each board in the engagement. In chats tagged to the project, Hebno starts with the linked boards for any delivery question, and cards for new Trello cards default to them. See [Linked records](https://hebno.com/docs/projects/linked-records.md). ## Use Trello in chat * **Attach**: open the **+** menu, choose **Sources → Trello**, and pick a board, a list or a card. Or type `/` and choose **Trello**. * **Ask**: name the board, list, card or person in your request. For example: > List every card on the Contoso pricing review board that is overdue, with its list, members and open checklist items. > Draft a status update for Contoso from the board: what moved to Done this week and what is waiting on the client. > Add a card called "Confirm readout date" to the To do list, assign Priya Nair and set it due on 9 November. * **Research runs** show a **Checking Trello** step, with a chip for each board and card it read. * **Agents** can read Trello on a schedule, for example a Friday list of cards that missed their due date. Writes an agent proposes appear in [agent approvals](https://hebno.com/docs/automate/agent-approvals.md) for review. ## Troubleshooting | Symptom | Fix | | - | - | | Trello returns **invalid token** | The token was revoked in Trello under **Settings → Applications**. Select **Connect** to authorise again. | | A board you expect is missing | You are not a member of it, or it is private to its members. Ask a board admin to add you. Hebno reads only what you can read. | | A closed board does not appear in answers | Closed boards are included only when you ask for them by name. | | A write fails with a Trello message | Fix the field the message names on the card, for example a list on a board you cannot edit, and select **Confirm** again. | | **Move a card** fails across boards | You need to be a member of both boards. Ask the destination board admin to add you. | | Requests fail with a rate limit message | Trello limits requests to 100 every 10 seconds for each token. Wait a few seconds and retry. | ## Related * [How integrations work](https://hebno.com/docs/integrations/index.md) * [Permissions and access](https://hebno.com/docs/integrations/permissions-and-access.md) * [Linked records](https://hebno.com/docs/projects/linked-records.md) * [Jira](https://hebno.com/docs/integrations/jira.md) * [Asana](https://hebno.com/docs/integrations/asana.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.