Skip to main content
When you sign in without a ready workspace, Hebno sends you to Set up workspace. The wizard creates your organisation, first team, and display currency before you can use chat.

​
Step order

The wizard follows this sequence:

​
Where you start

Hebno picks your starting step automatically:
  • Pending invites, no membership - starts at Invitations
  • No invites, no membership - starts at Profile
  • Membership exists but onboarding incomplete - starts at Invite (workspace already created)

​
Invitations step

If a colleague invited you:
  1. Review pending invitations.
  2. Join to accept into their organisation, or Create a new workspace to start fresh.
Accepting an invite skips workspace and team creation. You inherit the organisation’s existing settings.

​
Workspace step

​
Team step

Creating your first team also creates the organisation and assigns you as owner. You can add more teams later under Admin → Teams.

​
Currency step

Display currency affects how limits and reports are shown. It does not change underlying usage amounts already recorded. Supported currencies follow your organisation’s configuration during onboarding.

​
Invite step

Invite teammates by email. You can assign a team and role (member or admin). Skipping this step still completes onboarding. When onboarding finishes, Hebno redirects you to chat.

​
Accepting invites outside the wizard

Invitation links open in Hebno when you are signed in. The page handles:
  • Invalid or expired tokens
  • Email mismatch (signed-in user differs from invitee)
  • Successful accept into the organisation
After accepting, complete any remaining profile steps if required.

​
Troubleshooting

See FAQ for more common issues.