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This guide gets a new organisation from sign-up to a tagged conversation with spend visibility.

Before you begin

You need:
  • A work email address
  • Permission to invite teammates (optional on day one)
  • A sense of how you want to split spend (by team, client project, or both)

Step 1: Create an account

  1. Go to hebno.com/app/signup.
  2. Sign up with your email and password, or use your existing auth provider.
  3. If you received an invitation, you can accept it instead of creating a new workspace. See Onboarding.

Step 2: Complete workspace setup

The onboarding wizard walks you through:
  • Your profile name
  • Organisation details (company name, billing email, country, EU data residency)
  • Your first team
  • Display currency for budgets and reports
  • Optional teammate invites
When onboarding completes, you land in chat. Details for each step are in Onboarding.

Step 3: Send your first chat

  1. Open New chat from the sidebar.
  2. Choose a model from the model picker. Only models your organisation has enabled appear.
  3. Type a message and send.
If no models appear, an admin must enable models under Admin → Models. See Manage models.

Step 4: Tag team and project

When you start a conversation, tag it with:
  • Team - the group that should own the spend (for example, Marketing or Client A delivery)
  • Project - optional client or internal work label for attribution
Tags are set when the conversation is created and stay fixed for that thread. See Attribution.

Step 5: Check spend

Members can open Usage from the user menu to see personal spend against any limits assigned to them. Admins open Admin → Overview for organisation-wide spend, charts by model and team, and top spenders.

Next steps

1

Set limits

Configure hard or soft caps at organisation, team, member, or project level. Set limits
2

Control model access

Enable models for the organisation and restrict by team where needed. Manage models
3

Invite members

Add teammates and assign roles. Manage members