Research, draft and review in one workspace.
Research, draft and review client work in one place, with sources and cost visible.
RE: Lumen kick-offDraft the guest experience recommendation for the Lumen board. Use the kick-off thread and our hospitality work.
Analysing chat context
Read the kick-off thread, then plan a board deck.
Internal files and knowledge
Hospitality / Guest practiceRE: Lumen kick-offSearching public sources
Guest satisfaction drivers 2025Hotel check-in benchmarksSummarising findings
- 1.Guests judge the stay on the first hour
- 2.Desk wait is the top complaint in reviews
Draft
Lumen guest experience - recommendation
Ready in the pane. Citations stay on the lines they support.
Lumen - guest experience.pptx
In review
Lumen
Board 04
The first hour
Guests now judge the stay on the first hour, not the room category.
Desk wait
First in reviews
Welcome
Drink before the room
Check-in
Under 10 minutes
What is in Hebno
Work
Research and draft with sources you can check.
Hebno shows its work, marks each finding supported, inferred or uncertain, and keeps citations as you edit.
- A trace of each step as it runs
- Sources labelled internal, client or public
- Findings marked supported, inferred or uncertain
- Edit in place, then finish in Word or PowerPoint
Aldbury - steering committee.pptxAdd a slide on our team after the recommendation. Use our CVs.
Reading team CVs
Sofia Reyes - CV.docxJames Okafor - CV.docxPriya Nair - CV.docxAdding slide 7
Placed after the recommendation, in the client template.
Draft
Slide 7 - Your Meridian team
Added to the deck. Each line cites the CV it came from.
Aldbury - steering committee.pptx
In review07 · Team
Your Meridian team
Sofia Reyes
Partner
14 years in advisory
James Okafor
Director
Led Halden Labs CDD
Priya Nair
Manager
NHS commissioning
Speaker notes
Close on the two northern ICBs before introducing the team.
Knowledge
Use your firm's library and client files.
The firm's library plus the client files each person can already open.
- Methods, standards, skills, and notes in one library
- Client files from Microsoft 365 and Google Workspace
- Hebno uses the permissions those accounts already have
Pricing playbook
Method
Switching costs
Standard
Competitor teardown
Skill
Renewal notes
Note
Switching costs in a pricing review
The firm sizes switching costs before it recommends a rise. Meridian's largest accounts sit on three-year terms.
Agents
Save a brief once. Run it again.
Describe a repeating brief once. Run it on a schedule or on demand.
- Pin a project and the skills the method should use
- Run on a schedule, or when someone asks
- Hebno suggests an agent when your team repeats the same work
New agent
Weekly · Tuesday 7:30
Health / Access practiceInternal
Project Solace pipelineClient
NICE this weekPublicSolace NICE updateEmailing access leadOutlookControls
Set what Hebno can use and spend.
Admins set the models, sources and limits by team and client project.
- Models and sources on an allowlist you set
- Hard or soft limits by team, member, and client project
- Usage attributed as it happens
- Creative
Claude0 of 2,0000 of 2,000 - Strategy
GPT0 of 2,0000 of 2,000 - Delivery
Mistral0 of 2,0000 of 2,000 - Research
Gemini0 of 2,0000 of 2,000
- 1
Connect
Bring in firm and client files.
- 2
Work
Describe the deliverable in chat.
- 3
Review
Check sources beside each finding.
- 4
Deliver
Save, download, or finish in Office.
Enterprise-grade security, built in.
Hosted in the EU or the US, encrypted at rest and in transit, and never used to train a model.
Read how we handle your data- GDPR
- AES-256 encryption
- EU or US residency
- Role-based access
See how the consultancies pulling ahead are working.
A short walkthrough of Hebno, shaped around the kind of work your team does.