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Creative agency · Denmark

How a Copenhagen creative agency brought its past work into one search

This creative agency in Copenhagen has 45 people. Like most agencies its size, its work lived in many places: briefs and decks in Google Drive, conversations in Slack, tasks in Asana, client records in HubSpot, and budgets and time in Workbook.

The agency now uses Hebno as one interface across those tools. Teams search past work in one place, build plans and budgets from real numbers, and use AI on client material with a tool the partners have approved.

“Finding an old brief or budget used to take a long time. Now it’s one search, and our estimates start from what similar jobs actually cost us.”
Partner and COO, Creative agency, Denmark

The challenge

Finding an old brief, budget or decision meant searching several tools and asking colleagues. Project plans, budgets and resource plans were built by hand and then keyed into Workbook. Estimates often started from memory, not from what similar jobs had cost, so the same overruns came back and ended up as write-offs.

There was also no approved AI tool. Some staff used public tools with client material, and clients had started to ask how their data was handled.

Why Hebno

The partners wanted something that worked on top of the tools the agency already used. Hebno connects to those tools and respects the access rights already in place, so people see only what they could see before.

Answers come from the agency’s own past work, with links back to the source. Data is encrypted and hosted in the EU, which gave the partners a clear answer when clients asked.

How the team uses Hebno

The agency uses Hebno to search past work, draft project plans and budgets for Workbook, plan resources, and review margin and overruns across jobs. Partners also use it to prepare their reporting.

The result

Each person saves around 6 to 7 hours a week. Budgets and resource plans are up to 75% faster to produce, and estimate overruns have roughly halved within six months.

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