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Spend limits stop one team, member or project from using more than you intended in a month. A hard limit blocks requests at the cap. A soft limit alerts you and lets work continue. Find them under Admin → Limits.

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Limit scopes

A request is checked against every limit that applies to it: the organisation, the member, the team on the chat and the project on the chat. If any hard limit is at or over its cap, Hebno blocks the request and shows the member why.

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Create a limit

1

Open the form

Go to Admin → Limits and select Set budget limit.
2

Choose a scope

Pick Whole organisation, Team, Member or Project, then select the team, member or project.
3

Set the monthly limit

Enter the Monthly limit in your organisation’s display currency. The amount must be greater than zero.
4

Choose enforcement

Select Hard to block requests at the limit, or Soft to alert only and allow spending to continue.
5

Set the alert threshold

Enter Alert at (%), a whole number from 1 to 100. Hebno alerts admins when spend crosses that share of the limit.
6

Add a note

Optionally add a Note explaining why the limit exists, then save.

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The limits table

The Budget limits table shows one row per limit. The Active limits card at the top counts the limits you have configured.

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Limit hierarchy

Limits nest. The sum of team limits cannot exceed the organisation limit, and the sum of member limits cannot exceed their team’s limit (or the organisation limit when the member has no team limit). When a new limit would exceed what is available, Hebno shows the available reserve so you can lower it. Reserve shows how much of the parent limit you can still allocate.

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Who is alerted

Each alert fires once per limit per month. Members see their own limits and usage under Usage in the user menu.

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When limits reset

Limits measure the UTC calendar month. Usage resets at 00:00 UTC on the first day of each month, and blocked members can work again from that moment. To restore access earlier, raise the limit or remove it. Edit a limit, change the amount, and add a reason in Reason for change. Select Remove limit to delete it: spend then continues without a cap at that scope.

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Agents and limits

Each agent has its own spend cap on the agent form. Reaching it pauses the agent and notifies its owner. Agent cap is separate from the limits on this page, but agent spend still counts toward the organisation, team and project limits that apply.

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Choose hard or soft

  • Use hard limits where overspend has a real consequence: a fixed-fee engagement, a pilot team, an unattended agent.
  • Use soft limits to learn what normal looks like. Set the alert at 80% and watch the overview for a month before tightening.
Every limit change is recorded in Logs under Spend.

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Next steps