Organisation brain

The organisation brain contains the knowledge and rules that apply to every member: background about your firm, whether Hebno may remember facts from chats, who can add to the library, which document sources Hebno indexes, and which web sources are off limits. Find it under Admin → Organisation brain. It has five cards.

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Organisation context

Organisation context is free text that Hebno includes in every member’s chats. Use it for what a new consultant would need on day one:

• What your firm does and the sectors you serve.
• House style, preferred terminology and how you cite sources.
• How you refer to clients and deliverables.
• Standing constraints, such as “never name a client in a public deliverable”.

Edit the text and save. The page shows Organisation context saved. The text has a length limit, so keep it to what should shape every answer. Project-specific background belongs in the project’s Brain, and member-specific preferences in memory and instructions.

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Chat memory

Chat memory lets Hebno save durable facts about a member, such as their role or stable preferences, to personalise later answers. Switch Allow chat memory on or off for the organisation.

• On (the default): members can save memories, and each member can still turn their own memory off in settings.
• Off: Hebno stops saving memories and hides existing ones from chats. Nothing is deleted, so turning it back on restores them.

A member’s memory applies only when both the organisation setting and their own setting are on.

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Library contributions

The library is shared by everyone in the organisation. Library contributions sets who can add files and links to it. Everyone can read it either way. Admins can always add to the library whatever the setting. See Workspace library. Changing the policy is recorded in Logs under Library.

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Knowledge sources

Knowledge sources sets which document locations Hebno reads, labels and indexes by meaning, so members can search them without knowing where a file is stored. See How Hebno works for what indexing does. Admins pick the sources to index:

• SharePoint sites, OneDrive drives and libraries
• Google Drive shared drives and folders
• Dropbox and Box folders
• Confluence spaces
• Notion workspaces

Add an exclusion to keep a folder or path out of the index, such as HR or partner-only areas. Excluded content is not searchable in Hebno, and anything already indexed from it is removed within minutes. Each source shows its indexing status: files indexed, when it last updated, and the files that could not be read, each with the reason. Project files and the workspace library are always indexed. Hebno records source permissions and checks them at search and again at read, so a member never sees a document they could not open in the source.

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Blocked sources

Blocked sources exclude named websites from Hebno’s web search. When a domain or pattern is blocked, web search never returns it and no answer cites it. Use this for sources your firm does not accept as evidence: forums, content farms, competitors’ marketing pages. Blocked sources apply to web search only. They do not affect the library, knowledge sources, connected systems or files members upload. Use the URL tester to check a rule: paste a URL into Paste a URL to test, and Hebno shows Blocked by this rule or Not blocked by this rule. Switch a rule to Paused to stop enforcing it without deleting it. Select Edit rule to change it or Remove rule to delete it. Rule changes are recorded in Logs under Library.

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Next steps

• Set up organisation settings such as branding.
• Read Sources and evidence for how Hebno cites what it finds.
• Add firm-wide skills.