Notifications

Notifications tell you when work finishes, when something needs your approval and when a limit or connection needs attention. You choose, per event, whether it appears in the app, in your email, or both.

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The inbox

The bell in the app shows an unread badge. Open it to read your notifications. Select Mark all as read to clear the badge, or Clear all to empty the list. When nothing is waiting, it reads You are all caught up.

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Choose what you receive

Open Settings → Notifications. Each event has an In app switch and an Email switch. The master switch Notification email turns off every notification email at once, and in-app notifications continue to work.

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Events and defaults

Events marked (admins) go to every owner and admin. All others go to the person concerned.

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Integration events

Two events concern connected systems.

• A connection needs reconnecting: the sign-in for one of your connected accounts has expired or been revoked. Until you reconnect under Settings → Connections, Hebno cannot read or write that system for you, and chat shows a Connect prompt where it is needed.
• An approval is waiting: an agent run has proposed a write to a connected system, such as a time entry, a deal update or a draft invoice. It appears as a confirmation card under Agents → Approvals. Nothing is written until a person confirms it. See Agent approvals.

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Spend and agent events

Spend alerts are based on your limits. Owners and admins are told when usage passes a limit’s alert threshold and when a limit is reached, and the member on a member limit is told as well. The person whose request is blocked is told in the app only by default. Each alert fires once per crossing in each monthly period. See Spend and limits. Agent events go to the agent’s owner. A run that ends in Ready for review triggers An agent run finishes, and a paused agent triggers An agent reaches its spend cap.

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