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You join an existing Hebno organisation in one of two ways: you accept an invitation from an owner or admin, or you sign in with a company email address your organisation has approved for domain access. Either way, you join the same workspace with the role and team your admin chose.

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Join with an invitation

1

Open the invitation link

Select the link in the invitation email. If you are not signed in, you are sent to the sign-in page and then returned to the invitation.
2

Sign in with the invited address

The invitation belongs to one email address. If you are signed in with a different account, the page shows Wrong account and the address that was invited. Sign out and sign in again with that address.
3

Accept

The page reads Join followed by your organisation name. Select Accept invitation. You become a member with the role and teams in the invitation, and your admins are notified.
Invitations expire after 7 days. If yours has expired, the page shows Invitation expired: ask your admin to resend it from Admin → Members. If you see Invitation unavailable, an admin cancelled it or the link is incomplete, so ask them for a new one. If your admin’s email settings did not send the message, they can copy your invitation link from the dialog and send it to you directly.

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Join through your company domain

If your organisation added your email domain under Admin → Members → Domain access, anyone who signs in with an address at that domain joins automatically, with no invitation. The admin sets the role you get and, optionally, a starting team. Domain access matches the exact domain and never applies to shared mailbox providers such as Gmail or Outlook.com.

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Sign in

Hebno offers three sign-in methods. The sign-in page marks the method you used last. In the desktop app, Google and Microsoft sign-in finish in your system browser and return you to Hebno.
Use the same email address your invitation was sent to. A different address creates a different account that does not belong to the organisation.

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Set up your profile

Open the user menu at the bottom of the sidebar and select Settings. On the Personal tab you can:
  • Change your Full name and add or remove a photo.
  • Choose a Theme (Light, Dark or System) and Language.
Your email address is read-only. Contact support@hebno.com to change it. On Chat preferences, set your Default model (or leave it on Auto), write Custom instructions that apply in every chat, and decide whether Hebno may store durable facts about you. See Account settings and Memory and instructions. On Notifications, choose which notifications you get in the app and by email. See Notifications.

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Connect your own accounts

Under Settings → Connections, connect the systems you use, such as OneDrive, SharePoint, Outlook, Teams or Google Drive. You can also select Connect inline the first time a chat needs one. A personal connection uses your own access, and nothing more. You never see anything through Hebno that you could not open directly, and anything Hebno writes on your behalf appears under your name after you confirm it. A badge reading Enabled by your organisation means an admin approved the permissions for everyone, so you skip the consent screen. You still connect your own account. Disconnect any account at any time from the same screen. Admins can also revoke a connection. See How integrations work and Permissions and access.

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Next steps

Quickstart

Create a project and produce your first deliverable.

Organisations, teams and members

What your role and teams control.