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With the Slack integration, you can trace a decision back to the message it was made in. Ask what the Contoso team agreed about the readout date, pull a thread into a status update, or post the update to the project channel. Hebno cites each message it reads, and posts to Slack only after you confirm.

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At a glance

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Before you start

You need:
  • A Slack workspace where you have an account.
  • Approval of the Hebno app for the workspace. In many workspaces only an owner or admin can approve new apps, and members see a Request approval screen. Ask your Slack admin to approve Hebno first.
  • On Slack Enterprise Grid, an org owner or admin approves the app for the organisation and for each workspace where members use it. Members then connect one workspace at a time.
Hebno connects as you, using a Slack user token. These are the permissions requested: Hebno reads only conversations your Slack account can already open. It never joins a channel on your behalf.

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Connect Slack

1

Check the integration is allowed

An owner or admin controls this under Admin → Connectors → Catalogue. If Slack shows Blocked, ask an admin to set it to Allow.
2

Start the connection

Open Settings → Connections, find Slack under Communication and select Connect. You can also select Connect on the prompt that appears in chat the first time you use Slack.
3

Approve access in Slack

Choose the workspace, review the permissions and select Allow. Hebno returns you to the app with a Slack connected message.
The row shows Connected with your workspace and Slack name. To connect another workspace, select Reconnect and choose it. Admins can revoke any member’s connection from Admin → Connectors → Connections.

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What Hebno reads

Hebno reads Slack live, with your account. Only the messages a reply used are stored with the conversation as its sources. Each message in a source links back to the message in Slack.
Excerpts a reply uses become part of the conversation. Anyone you share the conversation with can read them, including messages from private channels and direct messages they could not open in Slack.

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What Hebno writes

Every write appears first as a confirmation card. You can change any field before you select Confirm.
Confirmation card for Slack with editable fields

A Slack change pending confirmation. Nothing is written until you confirm.

Messages are posted as you, so Slack shows your name and photo. Hebno never edits or deletes messages, adds reactions, uploads files, creates channels or invites people. Linking marks which Slack channel belongs to a project, so you can ask “what has the team said?” without naming the channel.
  1. Open the project and select Brain.
  2. Under Linked records, select Link record, then Slack.
  3. Search by channel name and select the channel. Private channels appear only if you belong to them.
In chats tagged to the project, Hebno starts with the linked channel for questions about discussions and decisions, and post cards default to it. Each person still reads the channel with their own Slack access. See Linked records.

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Use Slack in chat

  • Attach: open the + menu, choose Sources → Slack, and pick a channel, a conversation or a thread. Or type / and choose Slack.
  • Ask: name the channel, person or topic in your request. For example:
    Find where the Contoso team agreed to move the readout to 20 November and quote the messages.
    Summarise what the Contoso Retail project channel discussed this week and list any open questions.
    Post a short status update to the Contoso channel with the three decisions from this chat.
  • Research runs show a Reviewing Slack step, with a chip for each message or thread Hebno read.
  • Agents can read Slack on a schedule, for example a Friday summary of a project channel. Posts an agent proposes appear in agent approvals for review.

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Troubleshooting